Privacy Policy

Effective Date: January 1st, 2025

Table of Contents

Introduction

MasterBoard ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use it, who we share it with, and your rights regarding that information. This policy applies to our website, platform, and any other services we offer that link to this Policy (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information directly from you, such as your contact details including name, email address, and phone number, account credentials such as username and password, company and job information, communications with us including support inquiries, payment-related information which is processed via Stripe, and any other information you choose to provide. We also collect information automatically through cookies and other tracking technologies, including your IP address, browser type and version, device identifiers, usage logs such as pages visited, time spent, and links clicked, as well as location data inferred from your IP. We use Google Analytics to better understand user behavior and improve our services.

Use of Information

We use the information we collect to provide, maintain, and improve our Services, to process transactions and send service-related communications, to provide customer support, to analyze usage and improve our offerings, to enforce our terms and prevent fraud, and to comply with legal obligations.

Disclosure of Information

We do not sell your personal data, nor do we share it with competitors or other third parties in ways that could compromise your business. Any such breach could lead to severe consequences, including legal liability. We may share your information with service providers that support our operations, such as Stripe and Google Analytics, legal or regulatory authorities when required by law, and other parties with your consent or direction. We may disclose de-identified or aggregated data that cannot reasonably identify you for internal business and marketing purposes only.

Data Security

We employ industry-standard security measures to protect your data, including encryption, access controls, and secure hosting. However, no method of transmission over the internet is 100% secure. The security of your personally identifiable information is also your responsibility. Where we have given you, or where you have chosen, a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask that you do not share your password with anyone and urge you to be cautious when providing information in public areas of our Services. Although we do our best to protect your personal information, we cannot guarantee its absolute security and any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal obligations.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, object to or restrict certain processing, withdraw consent, and file a complaint with a supervisory authority. To exercise any of these rights, please contact us at support@masterboardapp.com.

Cookies and Tracking Technologies

We use cookies and similar tools to understand and improve how users engage with our Services, remember user preferences and settings, analyze trends and performance. You can control cookie settings through your browser. Disabling cookies may affect the functionality of our Services.

Business Transitions

In the event MasterBoard undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or through a prominent notice on our website for 30 days of any such change in ownership or control of your personal information, as well as any choices you may have regarding your information.

Changes to This Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email sent to the email address specified in your account or by means of a notice on our website prior to the change becoming effective. The date the privacy policy was last revised is identified at the top of this page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically reviewing this policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us:

support@masterboardapp.com

This Privacy Policy aims to balance transparency, compliance, and trust—while safeguarding both our business and our clients'.